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Clean, healthy
wax-free ears.

Safe microsuction ear wax removal for improved hearing and overall ear health.

Make A Booking Today

Microsuction Ear Wax Removal

The safest method of ear wax removal using a combination of tools including a microscope, small microsuction tools, ear curettage, and cerumeolytics. Learn more about Microsuction here.

Price list

  • Ear wax removal $60
  • ACC Fully subsidised: With hearing aids subsidised through ACC or with an ACC claim number from the GP
  • Veterans Affairs: Fully subsidised with claim number

Services offered across four convenient locations:

Monday Bay Audiology Flatbush.
Tuesday Bay Audiology Pakuranga.
Wednesday Bay Audiology Manurewa.
Thursday Bay Audiology Howick.
Friday Bay Audiology Flatbush

Please note, we accept clients from 5 years and older, children must be accompanied by an adult.

Make A Booking

If you have any questions or would like to make a booking over the phone, please phone 0223507613

About

Your hearing is a treasure, and your ears are a gateway to connection with the world around you.

About The Ear Luxe Clinic

Professional Ear Wax Removal in Auckland

At The Ear Luxe Clinic, we provide safe, gentle microsuction ear wax removal in Auckland performed by an experienced registered nurse. Our goal is to help patients relieve blocked ears, improve hearing comfort, and maintain good ear health through professional and compassionate care.

We proudly serve patients across East and South Auckland, offering trusted ear care in a comfortable clinical setting.


Meet Kate McKenzie – Registered Nurse

Kate McKenzie is a Registered Nurse with more than 18 years of nursing experience working in hospitals and clinical environments throughout Australia and New Zealand.

After relocating to Auckland in 2018, Kate completed further professional training and certification in microsuction ear wax removal, a modern and safe method for clearing ear wax without the need for syringing.

Kate is a member of the Ear Nurse Specialist Group and the New Zealand Nurses Organisation, ensuring she maintains high clinical standards and stays up-to-date with best practices in ear care.

She also works closely with audiology clinics throughout East and South Auckland to support patients who require ear wax removal before hearing assessments or hearing aid fittings.


Why Choose The Ear Luxe Clinic

Patients choose The Ear Luxe Clinic because we provide:

  • Professional microsuction ear wax removal

  • Treatment by an experienced registered nurse

  • Safe and gentle ear cleaning techniques

  • A comfortable and friendly environment

    Our focus is always on patient comfort, safety, and high-quality healthcare.


    Appointment Information

    • No referral required

    • ACC and Veteran Affairs subsidies available

    • Receipts provided for health insurance claims

    • Children under 5 years considered on a case-by-case basis

    • Home visits available where appropriate

    • WINZ quotes available on request


    Serving East and South Auckland

  • Convenient services for East and South Auckland communities
  • The Ear Luxe Clinic supports patients throughout Auckland, especially those living in East and South Auckland who need professional help with blocked ears, ear wax build-up, and microsuction ear cleaning.

    If you are experiencing blocked ears or hearing discomfort, professional ear wax removal can help restore comfort and improve hearing clarity.

Kate McKenzie
Price List

We have a range of options to suit you

De Luxe
Microsuction of both ears, auricle clean, ear health check.

$60

Re Luxe
Follow up appointment within two weeks of original appointment.

$35

ACC
Must have an ACC number from GP or have hearing aids through ACC

Free

Home visit
South and East Auckland. Out of coverage zone occurs an additional travel charge

$180

Ear Health Check
General check of ear, education and advice

$30

Veterans Affairs
Must have an approved claim for hearing loss or tinnitus with veteran affairs

Free

Microsuction

How is it done

Microsuction Ear Wax Removal

At The Ear Luxe Clinic, your microsuction ear wax removal appointment includes a full ear inspection, safe removal of ear wax, and personalised ear health advice for both ears.

Each appointment is tailored to the individual. Depending on your needs, a combination of professional tools may be used to safely remove ear wax. These may include:

  • A medical-grade microsuction unit

  • Specialised microsuction instruments

  • Ear curettage tools

  • Cerumenolytic solutions to help soften ear wax

Our goal is to provide safe, gentle, and effective ear wax removal while ensuring your comfort throughout the procedure.


What to Expect During Microsuction

Microsuction works by using a small suction device to carefully remove ear wax from the ear canal. The procedure may produce a noticeable suction sound as the wax is removed.

In some situations, ear wax may be very hard or impacted, or the ear canal may be inflamed or swollen. In these cases, the procedure may feel slightly uncomfortable. If this occurs, we may recommend softening the wax with olive oil drops for 3–7 days before returning for a follow-up appointment. This helps make the removal process easier and more comfortable.


Suitable for a Range of Ear Conditions

Microsuction is a safe and effective technique that can be used in a variety of situations, including:

  • Impacted or excessive ear wax

  • Blocked ears

  • Ear debris from infections

  • Foreign objects in the ear canal

  • Patients with a perforated eardrum

Because microsuction does not require water irrigation, it is often considered a safer option for sensitive ears.


Preparing for Your Appointment

To help make ear wax removal easier, clients may use olive oil drops in the ear canal for three days before the appointment, as long as there is no known eardrum perforation.

Softening the wax beforehand can help the procedure be quicker and more comfortable.

If you are unsure whether this preparation is suitable for you, please contact the clinic for advice before your appointment.

microsuction the ear luxe clinic

What if I do not have any wax?

Consultation Policy

If you attend an appointment and no ear wax is present that requires removal, a $30 consultation fee will apply. This fee covers the ear examination and professional assessment carried out during your visit.


Important Health Advice

Please note that hearing loss and ear pain can have many different causes, not all of which are related to ear wax.

If you are experiencing persistent ear pain, hearing loss, or symptoms of an ear infection, it is important to seek medical advice from your doctor or healthcare provider before booking an ear wax removal appointment.

This helps ensure you receive the most appropriate treatment for your condition.

Make A Booking

If you have any questions or would like to make a booking over the phone, please phone 0223507613

Went to Bay Audiology, and yet it was filled of amazing service from the ear nurse and from the staff, I was satisfied. Hoping to come back here another day filled with the happiness from the staff!

James Kumu

Thank you Kate! Kind and informative

Doreen Li

Second time having my ears cleaned by the lovely Kate last Friday morning thank you so much! 😊

Rosie Vakaafi

Had a blocked left ear. The process was so quick and easy. Will definitely recommend it to anyone. Easy, fast & affordable

Kat V

“I had completely blocked ears and couldn’t hear properly for weeks. The treatment was quick, painless, and very professional. I could hear clearly again straight away. Highly recommend!”

Ann

Had an ear wax buildup and was able to get my ears cleaned here. Was very satisfying getting the wax removed

Christopher Hughes